European Regulators have found that most manufacturers cheated emissions tests and lied to consumers about the diesel vehicles that were being sold, saying they were more environmentally friendly and efficient than they were
This means that owners paid more than they should have for vehicles that were less environmentally friendly and possibly had lower fuel economy than advertised. Consequently, if you sold the vehicle, you may also have got less than you might have expected because of this issue
Your vehicle could be one of them
Our vehicle checking tool is free to use and all online
Am I able to join the group action to claim?
If you have purchased, leased, or financed a Nissan / Renault diesel vehicle (manufactured between 2009 and 2020) — new or second-hand — then you should join the group action as you may be entitled to compensation potentially worth £1,000s of pounds per vehicle
What is dieselgate?
Dubbed 'dieselgate', millions of diesel cars and vans are involved in this environmental scandal. Your vehicle could be one of them
A leading manufacturer has already agreed to a £193 million payout settlement for its affected vehicles. Your vehicle manufacturer could be next. The list of vehicle manufacturers involved in this scandal is extensive
These vehicles were misleadingly advertised and sold as more environmentally friendly by emitting lower levels of nitrogen oxide (NOx). In reality, the opposite was the case
High levels of NOx were linked to over 64,000 early deaths in 2020, not to mention having a huge impact on the climate and contributing towards global warming
Our partner law firm thinks that's just wrong, and we want to bring these car manufacturers to account
What is the Diesel Emissions claim about?
Our partner law firm is investigating leading car manufacturers in a potential group claim for alleged 'cheat devices' fitted in certain vehicles. These 'cheat devices' artificially reduce emissions under test conditions to pass European Union regulations
When these same vehicles are driven on the road, they have been proven to emit higher levels of nitrogen oxide (NOx) gases than the test conditions reported
Not only is this damaging to the environment, but also public health. It is estimated that this kind of pollution led to 64,000 early deaths in 2020 alone
Our partner law firm is investigating the above claims on behalf of clients just like you who have owned one of the affected diesel vehicles
The claim could be worth a significant amount of money in compensation as it could beworth thousands of pounds
If you bought or leased a diesel vehicle and think you may have been affected, we urge you to join the claim today. Simply complete the online form to get started
What did the vehicle manufacturers do?
Our partner law firm believes that a whole host of the world's most popular and leading vehicle manufacturers misled their customers over the environmental performance of their diesel vehicles
Why join a group claim?
Because you may be owed compensation worth thousands of pounds for each diesel vehicle you've owned. Collective action can be a powerful thing. There's often strength and more momentum in numbers, and by joining forces with other vehicle owners who've experienced the same injustice, we can work together to get a successful resolution
Why choose us?
Most recently, our partner law firm issued further proceedings against Mercedes-Benz and Vauxhall following the discovery that they too were involved in the dieselgate scandal, therefore they have extensive experience in running these claims
Our partner law firm has been instructed by thousands of owners of popular diesel vehicles to pursue an emissions claim on their behalf. We partner with firms that we know do their best to support the clients we introduce.Discover now if you can join too
Fountain Finances Limited is a Claims Management Company. Fountain Finances Limited passes its diesel claims on to KP Law Limited for a fee. KP Law Limited is authorised and regulated by the Solicitors Regulation Authority with registration number: 661050
Mercedez-Benz diesel emission claims are now closed
However, you are still welcome to check the registration of any other diesel vehicle you have owned, leased, or financed
To do so, click 'Check another registration' below:
Mercedez-Benz diesel emission claims are now closed
However, you are still welcome to check the registration of any other diesel vehicle you have owned, leased, or financed
To do so, click 'Check another registration' below:
Our apologies
Unfortunately, based on your answer(s), we are unable to help you any further with this claim. If you think this was a mistake, please click 'Back' below and review the information provided
Unfortunately, we are unable to help you with any of these vehicles
Based on your answers and checking the vehicles on our database, there is no claim available to you and we are unable to progress any further
Feel free to try another reg by clicking the button below
Privacy policy
dieselclaimchecker.co.uk is a trading style of Fountain Finances Limited.
This privacy policy sets out how Fountain Finances Limited (FFL), collects, uses and protects your information when you use this website or our services, in accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2016 (GDPR).
FFL is the controller and is responsible for your personal data. We are committed to ensuring that your privacy is protected. By using our website, you may be providing us with some of your personal information and we want to make sure that we do not use your data in a way that you would not expect. FFL assure you that your personal information will only be used in accordance with this privacy policy and in compliance with the latest privacy regulations.
FFL may change this policy in future by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/01/2024
Personal Information We Collect
Personal information is any information about an individual from which that person can be identified. It does not include data which has been anonymised.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
This list may not include all the information we require when providing our service/s. The information we ask you for will relate to your specific enquiry and will only consist of the information we need to carry out our service. If you contact us other than via our website, we may keep a record of that correspondence and a copy of call recordings.
Method of collection
The basis on which we process your information
The legal grounds for processing your personal information depend upon the nature of our relationship with you and the context of processing and are as follows:
What we use your personal information for
| We collect/store or use your information to ... | Legal basis |
|---|---|
| provide the service you have requested | Contract |
| Send to our partner claims management companies, financial advice firms, solicitors/law firms or insolvency firms | Consent/Contract/Legitimate Interests |
| Send to our service provider/contractor partners | Contract and/or Legitimate Interests |
| Contact you where you fail to fully complete our online form | Legitimate Interests |
| To enforce or apply our terms and conditions and/or other agreements | Legitimate Interests |
| Send you information or marketing about our products and services | Legitimate Interests and/or Consent |
| Provide annual statistics to our regulator | Legal obligation |
| Resolve complaints against us or the establishment, exercise or defence of legal claims | Legitimate Interests and/or Legal Obligation |
| Gather feedback to enable us to improve our website, products and services | Legitimate Interests |
| Verify your identity where we receive requests to access or change the information we hold about you | Legal Obligation |
| Maintain our accounts and records | Legal Obligation |
| Comply with legal and regulatory obligations | Legal Obligation |
| Research and analyse trends to better understand how users are using our website and services in order to improve them | Legitimate Interests |
| Inform you about changes in our services and important service related notices, such as security and fraud issues | Legal Obligation |
| Maintaining insurance coverage, managing risks, or obtaining professional advice | Legitimate interests and/or Legal Obligation |
Providing your personal data to others
To carry out our service we may disclose your data to one or more of our partner claims management companies or law firms, including (but not limited to) (list law firms), who assist us in assessing whether you may have a claim and what potential options are available to seek compensation/redress. Each such third party will act as a data processor in relation to the data that we supply to it in performance of the service we are providing you. However, should you ultimately instruct one of our third-party partners to make a claim on your behalf, that third party will then become the data controller and at that point will supply you with a copy of its own privacy policy, which will govern that third party's use of your personal data from the point where they become the data controller.
We may disclose your data to one or more of our selected third party claims management companies, financial advice firms, solicitor/law firms or insolvency firms, upon your consent to do so, for the purpose of enabling them to contact you so that they can offer, market and provide relevant services to you. Each such third party will act as a data controller in relation to the data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.
We may disclose your personal data to our insurers and/or professional advisers in so far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We may disclose personal data to our suppliers or subcontractors, such as external printers, admin companies, call centres, marketing consultants, compliance consultants and legal advisers.
Any external processors, who process your data on our behalf, are subject to a data processing agreement to ensure the safety and protection of your data. None of our processors are allowed to use your data for any other purposes than instructed by us.
In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Marketing
You are provided with choices regarding marketing and we record your preferences in relation to this and how we communicate with you.
We may rely on consent when we use your personal information for direct marketing. This will be where you have specifically consented to us or a third party that you are happy to receive marketing contact from us.
We may also rely on legitimate interests for our direct marketing. Our legitimate interests are to inform individuals about products or services which may be of interest to them. Our legitimate interest may also be our commercial interests in operating our business, which includes acquiring new customers, providing additional services to existing or previous customers that are similar or aligned with previous products or services and, expanding our operations.
You may also receive marketing communications from us if you have previously enquired about or purchased similar goods or services from us and, in each case, you have not opted-out of receiving that marketing. This is known as a 'soft opt-in'.
Such marketing communications may be in relation to claims management, debt advice, financial advice and legal services which could be done by post, email, SMS or telephone.
To opt out of receiving future marketing under any lawful basis, or under soft opt in, in which we intend to rely on for direct marketing, please opt-out using the contact details provided in this Privacy Policy.
If you require any further information about the lawful basis we have relied on to send direct marketing to you, please do not hesitate to contact us.
How long do we keep your personal information
We retain your information for as long as is necessary for the purpose for which it was originally obtained.
We have some legal and regulatory obligations to hold certain pieces of information for specific timeframes for example, we are required to keep a copy of telephone call recordings for a period of 12 months after our last contact with you.
Where we have provided a service to you, we will hold all information relevant to this for 6 years to enable us to defend any claims/complaints made about our service. Information relating to any complaints will be held for a further 3 years.
We also need to keep some of your information for our accounting and reporting requirements.
Your contact details will be held for the purposes of direct marketing for 6 years, this is to enable us to let you know about new products or services that may be of interest to you as detailed above.
Your Rights
You have the following rights in accordance with the GDPR and the DPA:
You may request that we to provide you with any personal information we hold about you. Where you send us a request to access your data, this will usually be free of change and sent to you within one month (unless your request is complex). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity before we are able to process your request.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
If at any point you wish to raise a complaint regarding our data handling then you have the right to complain to the Information Commissioner's Office (ICO) the supervisory authority for data protection issues in the UK whose information is available at www.ico.org.uk. However, we would appreciate to opportunity to deal with any concerns directly with you in the first instance.
Security
FFL recognise the personal nature of the information we collect, process and store. As we are committed to ensuring that your information is secure, we have put in place suitable physical, electronic and managerial procedures to prevent loss, unauthorised access, misuse or disclosure and to make sure that your information is safe and secure. If password access is required for certain parts of our website/application, you are responsible for keeping this password confidential.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which may be collected or you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
If you have any queries relating to our Privacy Policy or the personal data we hold about you, or you wish to invoke any of your legal rights, you can contact us by:
Terms & conditions
This website is provided by Fountain Finances Limited. Access to and use of this website is subject to the following terms and conditions. By accessing this website, you confirm your acceptance of these terms and conditions of use. Fountain Finances Limited reserve the right to change these terms and conditions at any time and will not be obliged to notify you of any such changes. You are therefore advised to check these terms and conditions regularly and that your continued use of the website following any such change indicates your acceptance of the new terms.
Private use limitation
This website is for your own private, non-commercial use only. You are specifically prohibited from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works, transferring or selling any information, software, products or services contained here.
You are solely responsible for evaluating the accuracy and completeness of the information, services, systems, articles and data published (“content”). The content is intended for general information only and should not be construed as advice nor should it be relied on in any individual circumstances.
Limitation of liability and disclaimer
Nothing in this website constitutes legal advice and is only intended as general guidance. The information and opinions expressed on this website should not be relied on or used as a substitute for legal advice
All reasonable endeavours have been taken to ensure that content is accurate. However, Fountain Finances Limited do not represent or make any warranty in respect of the accuracy or completeness of any of the information. Furthermore, Fountain Finances Limited do not warrant, represent or endorse the accuracy or completeness of any information provided by third parties and shall not be liable for any information displayed on this site that has been provided by a third party.
Fountain Finances Limited website is designed for use by UK residents and the information contained within it relates to the laws of England and Wales.
This website is provided by Fountain Finances Limited on an 'as is' basis. Fountain Finances Limited expressly disclaims any and all warranties, expressed or implied, to the fullest extent permitted by law, including, without limitation, any warranties for the information, data services, interrupted use, errors, omissions, delays, termination of service, loss of data for any reason, fitness for purpose and infringement of third parties' property rights.
To the fullest extent permitted by applicable law, and except in respect of death or personal injury arising from Fountain Finances Limited negligence, Fountain Finances Limited hereby excludes liability for any claims, loss, demands or damages or any kind whatsoever with respect to this website, including, without limitation, any direct, indirect or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise, the foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence under statute or otherwise. If you are a consumer, your statutory rights are not affected.
Terms of use
Fountain Finances Limited may provide an opportunity for you to contribute your ideas, comments, questions and other communications within message boards, chat rooms, email and other features. You may not use these systems to perform illegal or immoral activities. The following activities are not permitted on, or in connection with, this website:
Privacy policy
Fountain Finances Limited is committed to protecting your privacy. We will, on written request, disclose to you any customer information that we have gathered about you. We will give you the opportunity to correct any information we hold.
Personal information collected
No personal information is collected when browsing web pages or using systems within this site unless you specifically require us to contact you and you decided to provide your information via an application which requires personal information to be entered.
Email addresses are required in order to send enquiries or register for features such as newsletters. All emails contain instructions to unsubscribe where appropriate
Disclosure to third parties
We will not disclose your email address, name, postal address or any data that could identify you to a third party without first receiving your permission
Security
Fountain Finances Limited takes steps to ensure that your information is treated securely. However, the Internet is an open system and we cannot guarantee that personal information you have entered will not be intercepted by others and will not be liable in the event this does occur. Any information you transmit to us is done so at your own risk. Once we receive your transmission, we will use our best efforts to ensure its security on our systems.
Right to prevent processing for the purposes of direct marketing
Users who subscribe to Fountain Finances Limited information, which may contain direct marketing material, can cancel their subscription to these services. Options to unsubscribe are provided within all communications.
Links to third party Web sites
Links from this website to third party websites are provided for convenience only. Fountain Finances Limited is not responsible for the content, accuracy or availability of the information provided on a third party site, nor is Fountain Finances Limited liable in the event any link fails to operate. Inclusion of such links does not imply an endorsement or recommendation by Fountain Finances Limited of the content on such sites or any association with their operators.
Fountain Finances Limited
Copyright and trademark notices
Unless otherwise stated, Fountain Finances Limited own the copyright in this website and its contents. You may print information contained in this website for your personal use only. No part of this website may be published, transmitted, reproduced or stored on another website or in any other electronic form without obtaining prior permission from Fountain Finances Limited. Fountain Finances Limited should be acknowledged as the source of the material in all cases.
Fountain Finances Limited reserve the right to prohibit any link from another website to materials or information on this website. Additionally, you may not reverse engineer, disassemble, decompile, alter, amend or adapt any part of this website or any software contained within it.
General
These terms of service are governed by the laws of England. You hereby consent to the exclusive jurisdiction of the English courts. These terms of service constitute the entire agreement between you and Fountain Finances Limited and govern your use of this website. Any failure by Fountain Finances Limited to exercise or enforce any rights shall not constitute a waiver of such rights. If any provision of these terms of service are found by a court to be invalid, you nevertheless agree that the court should endeavour to give effect to the intentions of the parties as reflected in the terms and the other provisions of these terms shall remain in full force and effect.
Complaints policy
If you have a complaint, we need to know about it and we would ask that you inform us as soon as possible so that the issue can be addressed.
This can be done via email, telephone, in writing or in person. The address for such communications should be:
Fountain Finances Limited
1D Maclaren House
Talbot Road
Old Trafford
Manchester
M32 0FP
Emailing: Info@fountain-finances.co.uk
Telephone: 0161 974 3622
Or in person by visiting our premises (address detailed above).
It will always be our aim to resolve your complaint to your satisfaction within 3 working days.
However, if we are unable to, we will send you a written or electronic acknowledgement, giving the name or job title of the individual handling the complaint, together with details of our internal complaints handling procedures.
We will then investigate the matter fully within 8 weeks from receipt of the complaint.
Once our investigation is complete, we will send you our final response with our findings and conclusion.
Please note that (diesel emission claims) are not regulated by the Financial Conduct Authority (FCA) and therefore complaints in relation to this service cannot be escalated to the FCA or Financial Ombudsman Service.